You accept that you have read and fully understand the privacy policy of the website, further you agree that the terms and conditions of the policy are acceptable to you.
Newsletters and Communication
You agree to receive communication and newsletters via SMS and emails from Badhee Furnishing Pvt. Ltd. To unsubscribe kindly follow the procedure set forth in the Website.
General Provisions
Notice: All notices from the Company will be served either by general notification on the website or via an email to the designated account.
Assignment: Rights of the Company, under the terms of use, are freely transferable to any third party without the requirement to ask for your consent.
Severability: Provision of the terms, or any portion because of that, found unenforceable by a competent jurisdiction, shall not affect other portion of the terms.
Waiver: Failure to enforce or exercise any provision of the terms by the Company, shall not constitute a waiver of such provision.
Feedback and Information: The Company is free to use the feedback provided by you to the website. You warrant that:
Your feedback does not contain any confidential information of you.
Badhee Furnishing Pvt. Ltd is not committed under any liabilities of confidentiality.
Under any circumstances, you are not entitled to any compensation for the feedback.
Fidelity not guaranteed: Badhee Furnishing Pvt. Ltd hereby disclaims the guarantee of exactness of the appearance or finish of the final product. In case you receive any damaged product, a photographic evidence must be forwarded at Customer Support within 24 hours of receiving the product. The evidence will be reviewed by our representatives, and a valid damage will be confirmed for a replacement via an email. In case of damaged replacement, the order will be canceled and we will refund the whole amount. Further, you agree that Badhee Furnishing Pvt. Ltd have the final rights to decide whether a product is significantly damaged or not.
In case of orders pertaining to a standard design as listed on Badhee’s website, with no customization requested, the product(s) listed in the order will enter production irrespective of whether an ODF was sent to the customer or not. Approval for a product will only be asked in case of non-standard customization as requested by the customer.
How do I track my order?
The ideal way to track your order is to sign-up at Badhee.in and then visit the order tracking page. Or, as a guest, you can visit the Track Order page at badhee.in and enter your Order ID and your Email address or phone number linked with the order. Here, you can check the details pertaining to your order, such as Order confirmation, Manufacturing progress, Quality check and dispatch details. We always try our best to deliver the product within the specified or communicated time limit. We also proactively get in touch with the customer, either through electronic means or through calls, to notify them about the status of their product and where it is in transit. If, in a rare case, you haven’t received communication of any form from us after 10 days of placing an order, feel free to give us a call at our customer care number or drop an email at support@badhee.in
What is the estimated time for a delivery?
Team Badhee Furnishing Pvt. Ltd is dedicated to dispatching your products within 5 to 7 week of the timeline; however, in case of exceptional situations like transport strike, riots, natural calamities (like rains, flood, earthquakes, etc.), it might happen that the Est delivery time may exceed than the promised timeline. In such situations; you will be given updates about your products, and Badhee Furnishing Pvt. Ltd will be responsible to keep your products on priority and deliver at earliest as possible. We humbly request your cooperation in above exceptional situations, as your support is essential to ensure that we continue to keep serving you with high quality furniture.
As the custom products are manufactured from scratch on order, so sometimes it can get extended.
This delivery time is not applicable for some specific pin codes.
Are there any delivery or installation charges, or any hidden fees?
No, but the free delivery is only applicable for the very first attempt on a visit to your ship-to address. In case of a missed delivery, (from a customer) an extra visiting charge would be applicable for later installation.
Product installation will depend upon the delivery condition of the product , which can referenced in the page of individual products before buying. No exception will be made to this rule.
What should I check when the product is delivered to me?
When the product has been delivered to your doorstep, please ensure the following:
Please check all the external surfaces of your product for any forms of breakages, cracks, chip-offs, unfinished patches or insect infestations.
In case there is some dust deposit, or the product lacks shine, our delivery team will be able to fix this on-the-spot by applying a coat of wood polish or by rubbing the surface in question with a cloth. Please know that this is an accepted industry-standard way of cleaning the surface or polishing it.
If there is a scratch or a crack on the product, raise this issue with the delivery personnel as well as our customer support team. Our carpenter will resolve the issue on the spot, or we will arrange a visit to rectify the issue. If the carpenter fails to resolve the issue, we shall remanufacture the product/part of the product.
For all products that inform any form of assembly, please ensure that the delivery team assembles the product, so that you have the peace of mind that everything fits well and is accounted for.
For all products that require wall mounting/installation, kindly decide, prior to the delivery of the product, on the exact location in your house where you would want the product to be placed. Instruct the delivery team of the same. Please make sure that you have all the necessary approvals for drilling, etc., that may be required for mounting the products on your walls.
For all products that are kept on the floor, such as tables and chairs, ensure that the product stands stable and straight. If there happens to be an uneven leg (having less than 5mm of difference), our team will install bushes at the foot of the leg so that the product remains balanced. If the difference of the uneven leg is more than 5mm, we will take the item back and provide a replacement or a repair, based on the extent of the change required.
For all forms of seating products, such as sofas, kindly sit on the product to ensure that the whole structure is stable with your weight on it. Also check the fabrics for any deformities or defects.
We make sure that the insides of storage products, such as drawers, are well-finished so as to not have any splinters or loose pieces that might hurt your arms. However, the extent of polish in these internal areas may not match with the extent of polish on the external areas.
Wood, especially hardwoods, have natural physical aspects, such as differing grain patterns and minimal stain differences. No knots will be present in your product, as these result in structural weakness, and are rejected at the quality control stage. Differing grain patterns and stain differences are generally acceptable on hardwood products.
During the summer months, hardwood products may expand slightly, which might result in some drawers to get stuck. This is completely normal, and you need not worry about it. Minimize the exposure of the product to heat, and when Summer passes, it will return back to the previous form.
Once the product has been delivered to you, and after your inspections, our delivery team has left your premises, Badhee Furnishing Pvt. Ltd won’t be liable to any damage that occurs due to mishandling or rough usage. Any self-mishandled or damage issues reported after successful delivery and installation of the product, will not be considered as company’s responsibility. On such circumstances the customer is 100% accountable for these self-damages caused to the product and shall not receive any replacement or refund from the company. As well any damage on inspection if found due to rigid use or mis-handling will overpass the criteria of refund/replacement or compensations.
Will the product be exactly as shown on the Website?
Badhee Furnishing Pvt. Ltd tries its best to deliver Products and Services exactly the way they are described on the Website. However, the nature and tendency of natural material-based products is that each piece of furniture is unique in its own way. Badhee Furnishing Pvt. Ltd hereby disclaims any guarantees of exactness of the finish or appearance of the final Products or Services ordered by the User over and above generally acceptable standards on the same. The quality of the Products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations.
What if I receive a damaged product or there is a manufacturing defect?
We practice highly specialized and strict quality control measures to ensure that the product is up to our standards even at the time of delivery. In case you do happen to receive a product that has been damaged during transportation, or there is some manufacturing defect, such as, balancing, levelling, finish, paint, fabric, etc., please raise this issue to the delivery personnel at the time of delivery and also contact support@badhee.in with providing photographic evidence of the said issue. Our team will assess the issue and get back to you within 1-2 business days. Depending on the degree of the damage in question, we shall provide you the solution. For issues concerning manufacturing defects, a solution will be provided.
Badhee Furnishing Pvt. Ltd shall have the sole right to determine whether the product is defective or not. (also mention specification)
When will I get a refund, if eligible?
If you are eligible for any refund, the same shall be given to you as per the following guidelines:
All refunds process initiation shall be subject to pick up of all cancelled items from Your/customer’s premises.
Post receiving the products back to the warehouse, a refund shall be initiated within 2-3 business days.
Refund will be initiated via NEFT, cash or by the way payment was originally made.
Depending on the orders, the processing charges might be deducted.
Can I get all my products in one single delivery?
For this, you need to check the vendor associated with the product. If the product is of Badhee, you can request for the same as one delivery and invariably it will be shipped as one delivery until and unless the items are in separate warehouses. On the other hand, if the products are from different vendors, you can’t get all the products in one single delivery. As, one seller will dispatch it by today and another may dispatch after two days, as per his availability. So, you’ll be receiving both packages at different dates.
Newsletter and Communications
You hereby expressly agree to receive communications and newsletters from Badhee Furnishing Pvt. Ltd by SMS and e-mails. You can unsubscribe / opt-out from receiving communications and newsletters from Badhee Furnishing Pvt. Ltd at any time by following the procedure set forth in the newsletters
While using any of the payment method(s) described on the website for any of your purchases, Badhee Furnishing Pvt. Ltd will neither be responsible nor assume any liability, whatsoever, in respect of any loss or damage arising directly or indirectly to You due to the following reasons:
Lack of authorizations for any transaction(s)
Exceeding the pre-set limit mutually agreed upon between You and “Bank(s)”
Any payment issues arising out of the transaction
Decline of transaction for any other reason(s)
Which forms of payment are acceptable?
Badhee Furnishing Pvt. Ltd entertains all forms of electronic payment means and services, such as Credit/Debit cards, EMIs, and third-party payment services, etc.
All payments made against the purchases/services by You on the Website shall compulsorily be in the Indian National Rupees acceptable in the Republic of India. The Website will not facilitate transaction(s) in any other forms of currency for any form of purchases made on the Website.
You understand, accept and agree that Badhee Furnishing Pvt. Ltd’s Payment Facility is neither a banking nor financial service, but is merely a facilitator providing an electronic and automated online payment facility using the existing authorized banking infrastructure and Electronic Card payment gateway networks. Through these facilities, Badhee Furnishing Pvt. Ltd is neither acting as a trustee nor acting in a fiduciary capacity with respect to the Transactions or the Transaction Price.
As a Customer, you understand that, upon initiating a Transaction, You are entering into a legally binding and enforceable contract with Badhee Furnishing Pvt. Ltd or its affiliated vendors to purchase the product(s) or service(s) from Badhee Furnishing Pvt. Ltd using our Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to Badhee Furnishing Pvt. Ltd through the Payment Facility.
Is there any form of additional or hidden fee?
No, there is no hidden fee on purchases made by you at Badhee Furnishing Pvt. Ltd. We also don’t charge any Shipping or Handling fee. This fee includes government taxes which are applicable on the coupon discount, and are paid by us.
How are my electronic payments processed?
All valid Credit/Debit Cash cards and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure, and the same will also be governed by the terms and conditions agreed to between the Buyer and the respective Issuing Bank and Payment instrument issuing company. Badhee Furnishing Pvt. Ltd. does not, in any way, store the information of your Credit/Debit cards.
All online Bank Transfers from Valid Bank Accounts are processed using the payment gateway provided by the respective Issuing Bank which supports Payment Facility to provide these services to the Users. All such Online Bank Transfers on payment facility are also governed by the terms and conditions agreed to between Buyer and the respective Issuing Bank.
